Nirmeet Rao.

• Internal pharmacy workflow
• UX redesign
• Simple navigation
• Workflow optimization
• HIPAA-conscious design

The problem: Pharmacy teams were dealing with inefficient manual workflows and repetitive processes that could create delays and errors.

• Fintech
• Product Design
• Recommendation Engine

Product concept: Your cards. Working smarter — with clearer reward comparisons, projected balances, and explainable recommendations.

• Prior-authorization intake and review
• Medication, payer, and diagnosis selection
• Clinical evidence evaluation
• Guarded AI narrative generation
• Payer-specific documentation

The problem: Prior authorization can involve fragmented clinical information, payer requirements, medication data, documentation, and repetitive administrative work. The challenge was to reduce operational friction without treating AI output as an authoritative clinical or submission decision.